Hancocks to start UK click and collect service
Hancocks Cash & Carry has revealed it will become the first confectionery specialist to offer a click and collect service across the UK.
The service will begin in the north of England, before being rolled out across the brand’s 20 Cash and Carry sites in 2018.
The ability for customers to switch between different Hancocks depots will allow them access to the level of stock required, according to the company. Customers will use the Hancocks website to place their order before being able to collect it at any of the 20 cash and carry locations.
Wayne Beedle, CEO at IB Group, which includes Hancocks, Bobby’s and Bonds of London says, “Offering a nationwide click and collect service means that customers will no longer be confined by their location or have to wait on scheduled delivery slots to get their stock to their business seven days a week.”
He adds, “We recognise that our customers are busy people with many pressures, not least their time. To support them we have invested in people and systems that continuously monitor stock carefully, so our customers can now see at a glance what they want and where they can get it.
“This means that customers that take advantage of our service are able to free up some of their time – an important advantage when you’re running a business.”